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The login screen will not stay up to be able to login or even get the free trial.
I already have pro but I am unalbe to login because the login screen will not stay.
4 Comments
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Paul·10 days ago
Reinstall the extension to fix the problem
Paulius
·11 days ago
·11 days agoHi! Thanks for reporting this. We’re currently investigating the login issue to understand what’s causing it. We’ll update this ticket as soon as we know more.
changed status toIn Progress
Paul·13 days ago
Same problem. Unable to login !
Quick update: the issue has now been fixed on our side.
There may still be one more logout while the old authentication tokens are being rotated. After that, the new rotating tokens should be in place and you should stay logged in normally. We will monitor for a while this and If the issue persists, please don’t hesitate to let us know. Thanks for your patience while we worked through this.